Returns & Exchanges
At King Palm, we stand by the quality of our products and offer a 30-day return window for unused items in their original packaging. We aim to ensure every customer is satisfied with their smoking accessories and natural leaf wraps.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the unused items in their original retail packaging, ensuring all seals are intact to qualify for a full refund.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund back to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing